Refund policy
Return & Refund Policy
Last updated: October 24, 2026
At Vareo Studios, we want you to be satisfied with your purchase. If you are not satisfied with an eligible item, you may request a return within 30 days of delivery.
Returns
To be eligible for a return, an item must:
- Be returned within 30 days of delivery.
- Be unworn and unused.
- Be in its original condition.
- Be free from stains, odors, damage, or other signs of use.
- Include its original packaging and tags, when applicable.
Items that do not meet these requirements may be refused for return.
Return Shipping
Customers are responsible for the cost of return shipping unless the item is defective, damaged, incorrect, or otherwise requires a return at the responsibility of Vareo Studios.
Return instructions and the appropriate return address will be provided after a return request has been reviewed and approved. Please do not send a return to an address listed elsewhere on our website unless Vareo Studios specifically instructs you to do so.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or incorrect, please contact us as soon as possible at vareostudios@gmail.com with your order number and clear photographs of the item and the issue.
We will review the issue and provide instructions for the appropriate resolution.
How to Request a Return
To request a return, contact us at vareostudios@gmail.com with:
- Your order number.
- The item you would like to return.
- The reason for the return.
- Any photographs or additional information requested by our customer service team.
Returns must be approved before an item is sent back.
Refunds
Once an approved return is received and inspected, we will determine whether the item qualifies for a refund.
If approved, the refund will be issued to the original payment method. The time it takes for the refund to appear in your account may vary depending on your payment provider or financial institution.
Original shipping charges are non-refundable unless otherwise required by applicable law or the return is due to a damaged, defective, or incorrect item.
Exchanges
We do not guarantee exchanges. If you need a different size, color, or product, you may request a return for the eligible item and place a new order.
Order Cancellations
Orders may be canceled within 15 minutes of purchase. After the cancellation window has passed, we may be unable to cancel an order because it may have entered processing or fulfillment.
Final Sale Items
Items designated as final sale are not eligible for return or refund except where required by applicable law.
Contact
If you have questions about a return or refund, contact:
Vareo Studios
Email: vareostudios@gmail.com
Phone: (443) 256-6793